ARC Gains Time through Process Digitalization
Case Story: Amager Resource Center

At ARC, 590,000 tons of residual waste were weighed for incineration in 2023. All data for reporting to the Environmental Protection Agency, invoicing, and other reporting are recorded in the ScanX.NET software system, which, through digitalization and automation of many processes, saves a significant amount of working time.
ARC is a joint municipal company owned by Dragør, Frederiksberg, Hvidovre, Copenhagen, and Tårnby, operating the new waste-to-energy facility, Amager Bakke. In addition, ARC manages ten recycling centers and ten local recycling stations, as well as a pilot plant for plastic sorting. ARC is also co-owner of SMOKA, a reception facility for hazardous waste, and AV Miljø, which handles landfill waste from the Copenhagen metropolitan area.
In 2023, ARC processed approximately 590,000 tons of residual waste environmentally and converted it into electricity sufficient for around 94,000 households and district heating for about 87,000 apartments annually. The incineration process emits almost exclusively steam and CO₂ through the chimney, making ARC one of the world’s cleanest and most energy-efficient waste-to-energy plants.
Efficient Processing
Trucks carrying large quantities of waste are weighed on the weighbridges, where recyclable materials for transshipment, residual products, and consumables are also weighed. On a daily basis, this amounts to 280-300 weighings, keeping the weighbridge busy. Each weighing, including identification via card, takes a maximum of 30 seconds before the truck can proceed to unloading at the incineration plant.
To register and manage all weighbridge data, ARC uses the ScanX software system, which consists of a range of standard modules developed specifically for waste-to-energy plants and the environmental sector. The system is based on a series of master data registers and handles multiple tasks including weight registration, reporting, traffic control, identification, and invoicing.
Comprehensive Data Basis
When waste is weighed for incineration, weight data and ID are recorded in the ScanX system and linked to master data such as transporter, contract number, container, customer, item, manufacturer, vehicle registration number, and municipality. This data forms the basis for invoicing, ADS reporting, and other reports including incineration reports, customer reports, and BI reports, which can be generated easily.

We have automated the ADS reporting and can quickly generate the file by extracting the relevant data from the ScanX system for submission to the Environmental Protection Agency. This saves us a significant amount of working time.

Customer Support Specialist, ARC
Automated ADS Reporting
With all data registered in the ScanX system, ARC can now handle ADS reporting quickly and easily. Customer Support Specialist Iben Schultz Moe, a ScanX.NET superuser responsible for ADS reporting, explains:
“Previously, it could be a very time-consuming task to check and correct the many lines in the report, which could contain up to 56,000 lines. Today, we have automated ADS reporting by extracting the existing data from the ScanX system using an Excel file. It’s simple when our data is accurate — so we save a significant amount of time as we can get a quick overview.”
She continues, “Under Agreements, we create deliveries/containers linked to customer, product, municipality, and producer. Once we have selected ADS data in the master data catalogs, the relevant data is automatically collected in the ADS module, where we can quickly generate the file with tons, weighing date, weighing number, CVR and P-number, EAK codes, waste fractions, etc. for reporting to the Environmental Protection Agency (MST) at year-end.”
Data for Billing
All billing data is managed within the ScanX system, Iben says:
“Under the agreement, we have registered all deliveries and/or containers. We have already assigned which products are included in a weighing, which customer is to be billed, which producer, and where the material originates from. This means we are quickly ready for the monthly invoicing, where we generate a file in ScanX to the Dynamics system, which sends the invoice along with the accompanying weighing slip and delivery note with all data to the customer.”
Flexible Reports
ARC uses the ScanX Extended Emails module to generate reports with a comprehensive list of all related data, which is sent to customers daily, weekly, or monthly. The format can be PDF, HTML, Excel, or CSV, allowing customers to sort their data as needed.
Iben can also generate a variety of other reports. She explains:
“By ‘reusing’ fields in the product catalog and combining the main product fraction with fuel type, we can generate reports sorted by different fractions and fuel types. We also generate reports on waste volumes from our five own municipalities as well as others and foreign imports. We produce reports on whether the waste has high or low calorific value according to the fuel classification of the foreign waste, which is an important parameter for our purchasing planning in Optimus.”
Reliable System Operation
ARC has used the ScanX system for over 20 years and currently runs version 2.4. Iben Schultz Moe describes the development:
“In connection with the system upgrade in 2016, we moved from stationary PCs to four virtual machines, which is both more flexible and secure, helping us avoid potential downtime. The most recent upgrade in 2022 brought several new features and improvements across multiple modules, saving a lot of time and providing us with a highly stable and reliable system.”
We have received several new features in the ScanX system that save a significant amount of working time—both for the drivers during weighing and for our administration team—and that ensure we now have a reliable system with high stability.
Customer Support Specialist, ARC
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