We offer support via the internet - with a Remote Online Support-agreement we may take-over and do the job for you, e.g. programming product data, label design etc. It provides you with very fast way from problem to solution.
You simply call one of our software supporter, who via the internet - by means of Go-To- Assist or Teamwiever - connects to your computer. Here you'll be able to see, how the supporter solves the job and you may yourself take actively part in solving the problem.
We may also supply you with program updates via Remote Online Support.
Our competent supporters and technical specialist are ready to provide you with support on the phone – it may be for problems, suddenly arisen, where...
As part of our service agreements we also offer service on software.Our software specialist monitor periodically your production equipment and software to ensure, that all...
